We are committed to improving and maintaining a website that is accessible to the widest possible audience, regardless of technology or ability. If you experience any difficulty in accessing any part of this website, please feel free to call our website provider at 1-888-881-6131 or email them at support@consolidatedfuneralservices.com, or contact us directly. Note that our efforts are ongoing, and we are committed to providing the information, item, or transaction you seek through an alternate communication method that is accessible for you.

Customers who wish to provide feedback on the way Opus Tribute Group provides goods, services or facilities to people with disabilities can provide feedback in the following way(s):

• In-person at: 2510 Bensfort Road, Peterborough, ON K9J 1C5
• By telephone by calling: 1-705-745-6984 or 1-800-672-9652
• By email to: hr@opustribute.com
• By mail to: 2510 Bensfort Road, Peterborough, ON K9J 1C5

The Business will make sure our feedback process is accessible to people with disabilities by providing or arranging for accessible formats and communication supports, on request.

All feedback received will be reviewed within a reasonable time and the Business will take all appropriate steps to address any issues raised.

All complaints will be processed in accordance with the Business’s complaints process.

• AODA – Multi-Year Accessibility Plan
• Accessibility Policy
• Accessibility Compliance Report 2023